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If you have ordered furniture with Limited Warranty over 12 month, please fill in a registration form to validate your warranty.
The LeisureGrow philosophy is built around producing high-quality, versatile products. Our materials are carefully considered with longevity and safety in mind, coupled with our friendly customer care team, who are on hand for advice and assistance.
General Warranty Conditions
The warranty applies to the original purchaser from the date of purchase and covers manufacturing faults and defects only. If an item should fail as a result of a manufacturing fault or defect under normal domestic use, the manufacturer, at their discretion, will repair, refinish or replace the failed item.
The manufacturer reserves the right to substitute failed items with a similar product should the model or colour no longer be available. Any replacement will be for the failed item only, not a complete set. The original warranty period is not extended in the event of a repair, refinish or replacements.
In the event of a failure, it is the customer’s responsibility to return the item to the store of purchase along with a copy of the receipt. LG Outdoor will confirm that we have a completed warranty card from the customer, completed at the time of purchase for warranty to have been registered. Warranty specifically excludes general wear and tear, rusting of steel components and parts, corrosion, commercial use and damage caused as a result of failure to observe reasonable care, maintenance and assembly instructions for both furniture and hardware.
In all instances where a product is not covered by one of our limited warranties, a standard 12-month warranty will apply.
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