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DELIVERY/ COLLECTION INFORMATION.

COLLECTION:
 
Orders could be collected from our Home & Garden Outlet Store on Clenchwarton Rd, West Lynn, King`s Lynn PE34 3LL. It will take 1-8 working days for us to prepare orders for collection. We will keep you updated with estimated dates of collection.

DELIVERY:

England, Scotland, Wales: FREE delivery on orders over £200.
Republic of Ireland: Unfortunately, we are not delivering to Republic of Ireland at this moment.
Northern Ireland: ONLY spare parts could be delivered to Northern Ireland at this moment.

Delivery window 09:00-17:00, Monday Friday.
 
Please contact us for a quote if you would like to choose a delivery date or to book Saturday or Sunday delivery.
(Sunday delivery is available for small and medium parcels only).

Delivery takes 2-8 working days after your order is placed.

Delivery Costs:

 FREE delivery on certain items:
- Grillstream Gastro To Grill Conversion Kits
- Awning Replacements for Rodin 3-3.5m Sail Shades
 
FREE delivery on orders over £200.
 
Standard delivery cost £5.99 on small orders under £200.01.
 
Special delivery cost £25-£50 on large orders under £200.01.
(If an item has a special delivery cost the information will be shown in section marked as Delivery/ collection Information).

Small and Medium parcels:

For small and medium parcels we are using DPD and FedEx delivery companies. You will be able to track your parcel by reference number you will receive via text message on a mobile phone or/and an email address provided by you.
A carrier will attempt delivery twice and leave a calling card if no one is home for the delivery. You can contact them directly using the details on the calling card. Should you not respond to the calling card within 5 days, the goods will be returned to us, and a re-delivery charge may be applicable.

​Large and Extra Large items:

If your address is local to our retail outlet store, orders will be delivered by 1-man delivery service.
We will call you to schedule delivery date and time.
(2-man delivery service is coming soon)
 
If your address isn`t local to our retail outlet store, we will use Lynn Star Distribution and Logistics delivery company.
After your order will be collected from us a courier will call you to schedule delivery date and time.
Orders will be delivered kerbside and will come wrapped on a pallet due to their weight and size. 

If the delivery is unsuccessful (for instance, you are not at the place of delivery at the agreed time) a re-delivery charge will be levied.

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